Hunter Hurst

Inquirer
DISC Type : cd

Customer Success Manager at Notion

San Francisco, California, United States

Overview

Hunter is a Customer Success Manager at Notion, where he builds deep client partnerships to expand organizational workflows. His career progressed from sales to channel success at Shippo, focusing on eCommerce logistics. A Louisiana State University graduate and Notion Certified Admin, colleagues call him an empathetic, natural problem-solver with exceptional communication skills.

Beyond his professional life, Hunter shows an interest in major consumer brands like Nike and iHeartMedia. Based on his alma mater, he is likely a passionate follower of LSU Tigers athletics, a prominent program in collegiate sports.

He is a recipient of the "CSM Customer Whisperer Award, " recognizing his excellence in client relations.

Personality Overview

ROI Conscious

Upfront

Hard To Convince

They respond well to confident salespeople.  They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Customer Success Strategy
His entire career is dedicated to customer success, evidenced by his CSM role, a "Customer Whisperer Award", and membership in the Customer Success Collective.
eCommerce Logistics
He has extensive experience from his time at Shippo, where he helped SMB and Mid-Market customers scale their shipping and eCommerce operations.
AI in the Workplace
He actively promotes how AI, like Notion Agents, can be used as a proactive tool to accelerate team productivity rather than just automate tasks.

Media Appearances

Hunter has no verified media appearances

Work History

7-2024
Customer Success Manager at Notion
3-2024
Member at Customer Success Collective
4-2022 - 12-2023
Channel Success Manager at Shippo
8-2021 - 4-2022
Channel Account Executive at Shippo
11-2019 - 8-2021
Inside Sales Representative at Shippo

Education

Bachelor's degree from Louisiana State University
Education details unavailable from Catholic High School

More Information

Social Presence :

Prographics :

Exp : 16 Location : San Francisco, California, United States Job Level : Middle Designation : Customer Success Manager at Notion
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Insights For Selling To Hunter

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Tell them that you are there to help them create visible impact within their organization
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid long winding pitches, stay objective
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Hunter is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Hunter

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Hunter move?

  • Their decision making speed is somewhere in the middle.
  • Can Hunter take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Hunter

Personality Compatibility


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