Iain is a dynamic Senior Operations Leader with extensive experience in the utilities sector, specializing in customer service and sales operations. He is adept at leading large teams through transformation and change. A career highlight includes delivering a £54M cost reduction at British Gas by outsourcing a large customer service team.
Based on his activities, Iain appears to be a supportive and active member of his professional network, often sharing opportunities to help his contacts advance their careers. He has shown interest in major energy and consulting firms like bp and Accenture, reflecting his focus on the sector.
He successfully managed the ramp-up of a 550-person outsourced team in South Africa.
Read the full overview →They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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