Ian H.

Observer
DISC Type : ic

Director, Cybersecurity at American Water

Philadelphia, Pennsylvania, United States

Overview

Ian has no verified overview

Personality Overview

Assertive

Curious

Value Driven

They are generally strong communicators and are not easy to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Ian has no verified topics they care about

Media Appearances

Ian has no verified media appearances

Work History

11-2025
Director, Cybersecurity at American Water
8-2022 - 11-2025
Senior Manager, Cybersecurity Operations at American Water
1-2022 - 6-2024
Computer Science Course Facilitator at Boston University
2-2020 - 8-2022
Information Security Manager at Philadelphia International Airport (PHL)
7-2019 - 2-2020
Manager of Information Security at InsPro Technologies

Education

Master of Science - MS from Boston University
Bachelor of Arts - BA from University of Delaware

More Information

Social Presence :

Prographics :

Exp : 10 Location : Philadelphia, Pennsylvania, United States Job Level : Mid-senior Designation : Director, Cybersecurity at American Water
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Insights For Selling To Ian

During A Call Or A Meeting

DO's

  • Be prepared for a lot of questions, answer them objectively
  • Help them understand the risk aspect fully while inspiring confidence
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ian is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Ian

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Ian move?

  • They like to analyze well and then make their decisions.
  • Can Ian take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Ian

Personality Compatibility


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