Iliana Arredondo in

Iliana Arredondo

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Deputy Director of Operational Management - COO at HSBC
📍 Mexico City, Mexico

Iliana is a strategic transformation executive at HSBC with over 20 years of experience in operational management, compliance, and responsible AI adoption. A graduate of Cambridge Judge Business Schools executive program, she is recognized for her strong leadership and data-informed decisions. Colleagues describe her as passionate, committed, and bold.

Outside of her corporate role, Iliana is deeply interested in the evolution of women in business and is part of a group called "@La tribu" that focuses on this. She is inspired by the intersection of technology and art and is passionate about how innovations like Stablecoins are redefining the global economy.

She was recognized for her successful crisis management leadership during the 2017 Mexico Earthquake and several major cyber-attacks in Latin America.

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Experience
27 Years
Current Role
Deputy Director of Operational Management - COO
Job Level
Leadership
Location
Mexico City, Mexico
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Iliana cares about

Responsible AI Adoption
As an AI Ambassador at HSBC, she developed governance frameworks and is passionate about fostering a culture of AI readiness, believing mindset must precede technology.
Strategic Transformation
Her career is focused on solving complex business challenges and aligning technology execution with high-level strategy to enhance operational efficiency and customer experience.
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Career

Work history

2-2023
Deputy Director of Operational Management - COO
HSBC
2-2023
AI Ambassador
HSBC
1-2019 - 2-2023
Chief of Staff Senior Manager
HSBC
1-2018 - 1-2022
Information Security Officer
HSBC
1-2014 - 1-2018
Regional Head of Contingency Risk
HSBC
In the press

Media appearances

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Education
9-2025 - 11-2025
Strategic Thinking Program for Executive Directors
Cambridge Judge Business School
Master of Business Administration - MBA
Universidad de las Américas Puebla
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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