Iliana Gaffney
Login to view DISC.Iliana is a customer success professional with over 19 years of experience, currently serving as a Principal Engagement Manager at DocuSign. With an MBA from Boston University, she focuses on the Higher Education sector. Colleagues describe her as talented, experienced, and customer-centric.
Iliana is passionate about her customers success and the positive impact of new technologies within higher education. She shows commitment to her personal network, using her platform to support friends in need, and follows developments from her alma mater and BBC News.
Unique fact: She has deep expertise in applying customer success management principles specifically to the challenges and opportunities within the Higher Education industry.
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