Irem Bilgic is the Chief Growth Officer at New Metrics, drawing on her experience as the former COO of Marti Technologies and a strategy consultant in the TMT sector. A Columbia University graduate, she specializes in driving growth through digital transformation and enhancing customer and employee experiences.
She is passionate about her professional field, frequently sharing insights on how organizational coherence in technology, analytics, and culture is the key to unlocking growth. Irem is focused on shaping the future of customer experience and ESG offerings in the Middle East region.
Recognized as an expert in her domain, Irem is serving as a judge for the 2025 Customer Centricity World Series.