Ismail Can Coskuner

Questioner
DISC Type : c

Director of Engineering, Growth & AI Voice Agent at Aircall

San Francisco, California, United States

Overview

Ismail is the Director of Engineering for Growth & AI Voice Agent at Aircall, with extensive experience leading teams at companies from seed-stage to public. He previously co-founded a startup, DataScore Inc. , that was acquired by Lyft, where he later managed a team that built a major marketing automation platform. He holds a BS from Middle East Technical University.

He is a growth enthusiast who is passionate about creating diverse teams and organizations sustainably. Ismail believes that great talent should be cultivated and grown from within, and he gets excited working with teams that embrace difficult challenges.

Unique fact: Ismail is a co-inventor on a patent for balancing acquisition and engagement for transportation platforms.

Personality Overview

Systematic

Cautious & Analytical

Not Easily Convinced

They prefer to do thorough analysis of any situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Growth Engineering
Currently leads Growth Engineering at Aircall and previously held a similar role at Lyft, focusing on driving user growth and brand expansion through scalable products.
AI Voice Agents
His current role as a Director at Aircall specifically includes leading the company's AI Voice Agent team, indicating a key professional focus.
Marketing Automation
He led the multi-year development of Lyft's "Symphony" marketing automation platform, which managed a budget of over $10 million per month across five channels.

Media Appearances

Ismail has no verified media appearances

Work History

2-2024
Director of Engineering, Growth & AI Voice Agent at Aircall
8-2017 - 11-2021
Engineering Manager, Growth at Lyft
5-2013 - 8-2017
Co-Founder & CTO at DataScore Inc.
6-2011 - 7-2013
Lead Software Engineer at SpeedDate.com (Acquired by Match.com/IAC)
7-2010 - 9-2010
Intern at KOVAN Research Lab

Education

2006 - 2011
BS from Orta Doğu Teknik Üniversitesi / Middle East Technical University
2002 - 2006
Education details unavailable from Çankırı Süleyman Demirel Science High School

More Information

Social Presence :

Prographics :

Exp : 12 Location : San Francisco, California, United States Job Level : Mid-senior Designation : Director of Engineering, Growth & AI Voice Agent at Aircall
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Insights For Selling To Ismail Can

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ismail Can is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Ismail Can

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ismail Can move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Ismail Can take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Ismail Can

Personality Compatibility


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