Jack Friend

Inspirer
DISC Type : id

Chief Operating Officer at Thrive Global

New York, New York, United States

Overview

Jack Friend is the Chief Operating Officer at Thrive Global, where he leads the go-to-market strategy, sales, and corporate development. He has been instrumental in the companys growth, progressing from Chief of Staff to the CEO to his current role. He began his career in healthcare investment banking at J. P. Morgan.

An alumnus of Tufts University, Jack was a member of the Varsity Mens Tennis Team and a Sector Leader for the Tufts Financial Group. His education also includes a business program at Dartmouths Tuck School of Business, indicating a foundational interest in both athletics and finance.

He played a key role in developing and launching Thrives specialized well-being and productivity product for contact center support teams.

Personality Overview

Achievment Oriented

Fast Adopter

Generous

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

Workplace Well-being
As COO of Thrive Global, he focuses on embedding well-being and stress reduction tools directly into employees' workflows through software integrations.
Go-to-Market Strategy
His role centers on leading Thrive's GTM motion, highlighted by recent strategic partnerships with major tech companies like Cisco, Microsoft, and Slack.
Behavioral Health Tech
He is focused on scaling Thrive's behavioral health software, which provides tools to help employees build healthy habits and improve performance.

Media Appearances

Jack Friend - Thrive Global. Featured in Thrive Global

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Work History

5-2023
Chief Operating Officer at Thrive Global
1-2022 - 5-2023
Head of New Ventures & Corporate Development at Thrive Global
5-2020 - 1-2022
Chief of Staff to Arianna Huffington (CEO) at Thrive Global
6-2019 - 5-2020
Associate Director of Business Development at Thrive Global
2018 - 2019
Investment Banking Analyst at JPMorgan Chase & Co.

Education

Bachelor's degree from Tufts University
Tuck Bridge Summer Business Program from The Tuck School of Business at Dartmouth
Education details unavailable from Francis W. Parker School

More Information

Social Presence :

Prographics :

Exp : 7 Location : New York, New York, United States Job Level : Leadership Designation : Chief Operating Officer at Thrive Global

Interested in

Sports

Varsity Men's Tennis Team

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Insights For Selling To Jack

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Get them to a point where they are ready to bat for your product internally
  • Acknowledge their status and position during the conversation

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don't be unorganized, be prepared for the pitch
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jack is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Jack

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Jack move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Jack take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Jack

Personality Compatibility


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