Mark Flores

Senior Vice President, WW Professional Services Sales at OpenText

Atlanta Metropolitan Area, United States

Overview

Mark is a proven services sales and customer success leader with over 25 years of experience at major enterprise cloud companies, including OpenText, Oracle, and IBM. Colleagues describe him as charismatic and enthusiastic. He holds a Bachelors degree from the University of Minnesota.

Beyond his extensive career in the tech industry, Mark has a keen interest in the entertainment sector, notably following The Walt Disney Company.

Unique fact: He has a distinct ability to foster a culture of success and satisfaction while simultaneously setting the highest performance benchmarks for his teams.

Topics They Care About

Services Sales Leadership
He has over 25 years of experience leading services sales, customer success, and renewals teams at large enterprise cloud companies like OpenText and Oracle.
Customer Success
His career includes multiple senior roles focused on customer success and support sales, ensuring coordinated communication and mutual success for clients.
Cloud Contract Renewals
He has successfully led cross-sell and upsell programs aimed at converting customers to multiyear cloud and managed services contracts.

Media Appearances

Mark has no verified media appearances

Work History

6-2024
Senior Vice President, WW Professional Services Sales at OpenText
3-2020 - 6-2024
Vice President - Professional Services at Verint
10-2016 - 3-2020
Associate Partner, Communications Industry at IBM
6-2011 - 10-2016
Senior Director, Customer Success at Oracle
6-2008 - 6-2011
Director, Support Sales & Customer Success - Strategic Accounts at Oracle

Education

1991 - 1995
Bachelor's degree from University of Minnesota

More Information

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Exp : 18 Location : Atlanta Metropolitan Area, United States Job Level : Leadership Designation : Senior Vice President, WW Professional Services Sales at OpenText
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