Jackie Perkins

Questioner
DISC Type : c

Patient Access Director at MultiCare Health System

Spokane-Coeur d'Alene Area, United States

Overview

Jackie Perkins is the Director of Patient Access at MultiCare Health System, where she leverages her expertise in healthcare management to lead registration teams. With a background that includes managing over 30 staff members, she focuses on optimizing patient flow and ensuring data accuracy. She holds a Bachelors in Healthcare Administration.

Outside of her primary role, Jackie is a demonstrated leader in community engagement, having been recognized with a Champion of Champions Award for her outreach efforts. She also follows developments from major industry players like GE HealthCare and Pfizer, indicating a keen interest in the broader healthcare landscape.

She is a LEAP Graduate, showcasing her commitment to leadership excellence.

Personality Overview

Value Seeker

Systematic

Not Easily Convinced

They prefer to fully evaluate every situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Patient Access
As the Director of Patient Access, she is responsible for the entire patient registration process, flow, and information accuracy.
Healthcare Operations
Her experience involves managing large teams, optimizing workflows, and coordinating between departments to ensure smooth operations.
Talent Recruitment
Frequently posts job openings for Patient Access Technicians, indicating a focus on building and strengthening her teams in the Spokane area.

Media Appearances

Jackie has no verified media appearances

Work History

11-2025
Patient Access Director at MultiCare Health System
1-2022
Supervisor of Admissions at MultiCare Health System
12-2019 - 1-2022
Business Manager at LHC Group
5-2014 - 11-2019
Store Manager at Walgreens Boots Alliance
1-2013 - 4-2014
Assistant Store Manager at Walgreens Boots Alliance

Education

2019 - 2020
Bachelor’s of Healthcare Administration from Western Governors University
2006 - 2008
Associate's degree from Spokane Falls Community College

More Information

Social Presence :

Prographics :

Exp : 16 Location : Spokane-Coeur d'Alene Area, United States Job Level : Mid-senior Designation : Patient Access Director at MultiCare Health System
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Insights For Selling To Jackie

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jackie is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Jackie

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jackie move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Jackie take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Jackie

Personality Compatibility


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