Jacob Bratton in

Jacob Bratton

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Account Executive at Pylon
📍 San Francisco, California, United States

Jacob is a high-achieving Account Executive at Pylon, focused on enhancing B2B customer experiences. A multiple Presidents Club winner with a history of significantly exceeding sales quotas, he holds both a Bachelors and an MBA from the University of Minnesotas Carlson School of Management. Colleagues describe him as thorough and diligent.

He once humorously posted about blocking his CEOs emails to highlight the power of automation.

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Experience
6 Years
Current Role
Account Executive
Job Level
Middle
Location
San Francisco, California, United States
Personality Overview

How Jacob shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jacob cares about

B2B Customer Experience
His professional focus is on making B2B customer experience smarter, as stated in his headline and posts about managing omnichannel support tickets.
AI in CX
He actively promotes Pylon's AI Assistant and the use of AI agents to automate customer support and knowledge management in his professional updates.
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Career

Work history

7-2025
Account Executive
Pylon
5-2024 - 5-2025
Senior Account Executive
Verkada
7-2021 - 4-2024
Enterprise Account Executive
Fortra
2-2020 - 7-2021
Business Development Representative
Fortra
6-2019 - 2-2020
Technology Leadership Development Program - RPA Developer
Travelers
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1-2023 - 4-2025
Master of Business Administration - MBA
UMN Carlson School of Management
9-2015 - 5-2019
Bachelors of Science
UMN Carlson School of Management
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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