Jacob Bratton

Inquirer
DISC Type : dc

Account Executive at Pylon

San Francisco, California, United States

Overview

Jacob is a high-achieving Account Executive at Pylon, focused on enhancing B2B customer experiences. A multiple Presidents Club winner with a history of significantly exceeding sales quotas, he holds both a Bachelors and an MBA from the University of Minnesotas Carlson School of Management. Colleagues describe him as thorough and diligent.

He once humorously posted about blocking his CEOs emails to highlight the power of automation.

Personality Overview

ROI Conscious

Upfront

Hard To Convince

They respond well to confident salespeople.  They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

B2B Customer Experience
His professional focus is on making B2B customer experience smarter, as stated in his headline and posts about managing omnichannel support tickets.
AI in CX
He actively promotes Pylon's AI Assistant and the use of AI agents to automate customer support and knowledge management in his professional updates.
Sales Excellence
His career shows a pattern of high performance, earning Presidents Club multiple times by exceeding sales quotas by as much as 139%.

Media Appearances

Jacob has no verified media appearances

Work History

7-2025
Account Executive at Pylon
5-2024 - 5-2025
Senior Account Executive at Verkada
7-2021 - 4-2024
Enterprise Account Executive at Fortra
2-2020 - 7-2021
Business Development Representative at Fortra
6-2019 - 2-2020
Technology Leadership Development Program - RPA Developer at Travelers

Education

1-2023 - 4-2025
Master of Business Administration - MBA from UMN Carlson School of Management
9-2015 - 5-2019
Bachelors of Science from UMN Carlson School of Management

More Information

Social Presence :

Prographics :

Exp : 6 Location : San Francisco, California, United States Job Level : Middle Designation : Account Executive at Pylon
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Insights For Selling To Jacob

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Make sure that you you respond to any queries from them quickly
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Avoid long winding pitches, stay objective
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jacob is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Jacob

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Jacob move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Jacob take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Jacob

Personality Compatibility


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