Jaime Ortiz Sedano

Evaluator
DISC Type : Dsc

Business Unit Manager at Ozeol.com

Bogota, D.C., Capital District, Colombia

Overview

With over 15 years of experience in the BPO and contact center industry, Jaime is a manager specializing in training, quality, and operational excellence. He has a proven record of managing large teams, reducing training costs by 30%, and increasing market share. People who have worked with him describe him as a high-driven, supportive, and exceptional leader.

Jaime is committed to continuous professional development, having recently earned several certifications in Agile methodologies and Project Management from Google. This focus on upskilling demonstrates his dedication to staying current with industry best practices and driving transformation.

Unique fact: A former colleague has worked with Jaime at three different companies, a testament to his strong professional reputation and the positive impact he has on his teams.

Personality Overview

Hard To Convince

Fast But Analytical

Thorough Evaluator

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Operational Excellence
His headline mentions driving operational excellence, and his experience includes implementing strategies to increase efficiency and market share, backed by a Lean Six Sigma certification.
Team Development
He has managed teams of over 90 members, boosted employee engagement by 25%, and is consistently described by others as a leader who motivates and supports his teammates.
Agile Methodologies
Jaime has recently obtained multiple certifications from Google in Agile Project Management, indicating a current focus and interest in applying agile principles to his work.

Media Appearances

Jaime has no verified media appearances

Work History

12-2023 - 6-2024
Business Unit Manager at Ozeol.com
6-2023 - 12-2023
Regional Training & Quality Manager at Ubiquity
12-2021 - 5-2022
Learning Delivery Manager at Alorica
9-2021 - 11-2021
Training Supervisor at Webhelp OneLink
6-2020 - 9-2021
Trainer at Webhelp OneLink

Education

9-2024 - 10-2024
Diplomado from Politécnico de Colombia
9-2024 - 10-2024
Diplomado from Politécnico de Colombia

More Information

Social Presence :

Prographics :

Exp : 3 Location : Bogota, D.C., Capital District, Colombia Job Level : N/A Designation : Business Unit Manager at Ozeol.com
URL has been copied!

Insights For Selling To Jaime

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jaime is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Jaime

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Jaime move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Jaime take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Jaime

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.