Jairo Romero

Critic
DISC Type : C

Google G suite Expert at Google

Bogota, D.C., Capital District, Colombia

Overview

Jairo Romero is a Google G Suite Expert with a background in business administration from Universidad Externado de Colombia. He has extensive experience in customer loyalty, team leadership, and sales from his time at Convergys and Callzilla. Colleagues have described him as a creative and strategic professional.

His study of foreign languages at the Universidad Nacional de Colombia suggests a strong interest in cross-cultural communication. Jairo actively follows major technology and consulting firms like IBM and Accenture, indicating a passion for corporate strategy and innovation in the tech sector.

He won second place in a corporate-wide program for an initiative that improved financial sustainability and process efficiency.

Personality Overview

Negotiator

ROI Driven

Precise

They like to do things independently and don’t look for support from others.  They choose to analyze logically and value facts to emotions. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Customer Retention
Managed and designed loyalty solutions for AT&T at Convergys, focusing on strategies to decrease customer cancellations and improve retention.
Process Optimization
Received an award for an initiative focused on optimizing costs, improving efficiency, and increasing productivity within a corporate environment.
Cloud Support
Works as a Google G Suite Expert on the Google Cloud Support team, indicating deep knowledge of cloud-based productivity and collaboration tools.

Media Appearances

Jairo has no verified media appearances

Work History

8-2019
Google G suite Expert at Google
4-2019 - 8-2019
Supervisor Bilingue at Callzilla - The Quality-First Contact Center
6-2017 - 11-2017
Team Leader ISM Loyalty AT&T at Convergys
8-2016 - 5-2017
Team Specialist Support ISM Loyalty AT&T at Convergys
8-2015 - 8-2016
Sales and Customer service at ISM AT&T at Convergys

Education

1998 - 2005
Administrador de Empresas from Universidad Externado de Colombia
2007 - 2009
Lenguas Extranjeras from Universidad Nacional de Colombia

More Information

Social Presence :

Prographics :

Exp : 11 Location : Bogota, D.C., Capital District, Colombia Job Level : N/A Designation : Google G suite Expert at Google
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Insights For Selling To Jairo

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Make extra effort to not seem pushy or confrontational
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jairo is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Jairo

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Jairo move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Jairo take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Jairo

Personality Compatibility


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