Jairo Romero in

Jairo Romero

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Google G suite Expert at Google
📍 Bogota, D.C., Capital District, Colombia

Jairo Romero is a Google G Suite Expert with a background in business administration from Universidad Externado de Colombia. He has extensive experience in customer loyalty, team leadership, and sales from his time at Convergys and Callzilla. Colleagues have described him as a creative and strategic professional.

His study of foreign languages at the Universidad Nacional de Colombia suggests a strong interest in cross-cultural communication. Jairo actively follows major technology and consulting firms like IBM and Accenture, indicating a passion for corporate strategy and innovation in the tech sector.

He won second place in a corporate-wide program for an initiative that improved financial sustainability and process efficiency.

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Experience
11 Years
Current Role
Google G suite Expert
Location
Bogota, D.C., Capital District, Colombia
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jairo cares about

Customer Retention
Managed and designed loyalty solutions for AT&T at Convergys, focusing on strategies to decrease customer cancellations and improve retention.
Process Optimization
Received an award for an initiative focused on optimizing costs, improving efficiency, and increasing productivity within a corporate environment.
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Career

Work history

8-2019
Google G suite Expert
Google
4-2019 - 8-2019
Supervisor Bilingue
Callzilla - The Quality-First Contact Center
6-2017 - 11-2017
Team Leader ISM Loyalty AT&T
Convergys
8-2016 - 5-2017
Team Specialist Support ISM Loyalty AT&T
Convergys
8-2015 - 8-2016
Sales and Customer service at ISM AT&T
Convergys
In the press

Media appearances

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Education
1998 - 2005
Administrador de Empresas
Universidad Externado de Colombia
2007 - 2009
Lenguas Extranjeras
Universidad Nacional de Colombia
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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