Jake Bell

Observer
DISC Type : ci

Debt Recovery & Escalation Manager at SmartestEnergy

United Kingdom

Overview

Jake is a Debt Recovery and Escalation Manager with extensive experience in credit collection operations, risk management, and team leadership. A graduate of the University of Leeds, he is adept at negotiating payment terms and driving down debtor days, having progressed through several management roles in the energy sector.

Based on his interests, he appears to follow current events and developments in the technology sector. He also has unique past experience managing online sales and customer communications for a specialty retailer of cigars and spirits.

In a previous role, he collected €160 million in a single year with zero bad debt.

Personality Overview

Curious

Example Seeker

Assertive

They often ask many questions and rely heavily on information and documentation.  They are generally strong communicators and are not easy to convince. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Debt Recovery Strategy
His entire career, from specialist to manager, revolves around overseeing credit collection, debt prevention, and escalation procedures to achieve ambitious cash collection goals.
Credit Risk Management
His experience includes implementing risk management procedures and reporting recommendations to senior executives to improve financial health.
Team Leadership
He has a proven track record of managing collections teams at companies like SmartestEnergy and Dual Energy to meet and exceed targets.

Media Appearances

Jake has no verified media appearances

Work History

4-2022
Debt Recovery & Escalation Manager at SmartestEnergy
4-2020 - 4-2022
Key Debt Manager at SmartestEnergy
8-2019 - 4-2020
Credit Control and Debt Prevention Manager at Dual Energy
2017 - 2019
On-line Sales and Customer Comminications Manager at Havana House
2015 - 2017
Collections Specialist at DOCS

Education

1994 - 1997
Bachelor's Degree from University of Leeds
1985 - 1992
High School from Lady Lumley's, Pickering North Yorkshire

More Information

Social Presence :

Prographics :

Exp : 29 Location : United Kingdom Job Level : Middle Designation : Debt Recovery & Escalation Manager at SmartestEnergy
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Insights For Selling To Jake

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them understand the risk aspect fully while inspiring confidence
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jake is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Jake

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Jake move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Jake take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Jake

Personality Compatibility


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