James Brown

Inquirer
DISC Type : dc

Head of Commercial and Partnerships at TrustedStays

Greater London, England, United Kingdom

Overview

James Brown is a commercial and partnerships leader with a background in hospitality and property management. Leveraging his experience running flagship restaurants and as an Operations Director for over 200 luxury homes, he now drives growth at TrustedStays. He holds a Bachelors degree from the University of Auckland.

Beyond his professional life, James has a strong creative foundation, having pursued music studies at university. He earned top-of-class awards for his work in sound recording, production, and creative practice in popular music, showcasing a distinct analytical and artistic skillset.

Unique fact: He won first-in-course awards for both Sound Recording & Production and Creative Practice in Popular Music.

Personality Overview

Hard To Convince

Upfront

Judgemental

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Corporate Travel
His current role focuses on a tech-driven reservation platform for corporate bookings, aiming to fill midweek and off-peak vacancies for property managers.
Short-Term Rental Market
He actively posts about the importance of accreditation, industry standards, and navigating regulatory changes like the Renters’ Rights Bill to ensure a sustainable sector.
Hospitality Tech
He speaks on automating industry processes through fintech integrations and has helped launch tech-based networks to streamline lead-sharing between property managers.

Media Appearances

James has no verified media appearances

Work History

2-2023
Head of Commercial and Partnerships at TrustedStays
10-2020 - 2-2023
Operations Director at UnderTheDoormat
9-2018 - 10-2020
Operations Manager at UnderTheDoormat
1-2017 - 9-2018
General Manager at Honest Burgers Ltd
1-2014 - 6-2016
Store Manager at BurgerFuel

Education

3-2023 - 9-2024
Diploma from Multiverse
2010 - 2012
Bachelor's degree from University of Auckland

More Information

Social Presence :

Prographics :

Exp : 15 Location : Greater London, England, United Kingdom Job Level : Mid-senior Designation : Head of Commercial and Partnerships at TrustedStays
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Highlight the competitive differentiation of your product

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Don’t expect them to change their mind quickly if they say no once
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from James

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They are neither the fastest decision makers nor the slowest.
  • Can James take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And James

Personality Compatibility


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