James Chen

Enthusiast
DISC Type : i

Continuous Improvement Engineer at Impossible Foods

Oakland, California, United States

Overview

James is a Continuous Improvement Engineer at Impossible Foods, leveraging his Lean Six Sigma Black Belt certification to develop and implement efficiency programs. A Chemical Engineering graduate from the University of California, Davis, he has a demonstrated history of enhancing production and process engineering in the wine, spirits, and glass manufacturing industries.

While at E. & J. Gallo Winery, he saved the company $120, 000 by reducing wine loss through the resolution of foaming issues during champagne bottling.

Personality Overview

Optimistic

Consensus Focused

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Lean Six Sigma
He is a certified Lean Six Sigma Black Belt and is currently responsible for developing the LSS program at Impossible Foods.
Process Optimization
His career focuses on improving manufacturing processes, from reducing bottling issues with champagne to improving efficiency in glass production.
Cost Reduction
He has a proven track record of creating significant savings, including a $120, 000 project that reduced wine loss at E. & J. Gallo Winery.

Media Appearances

James has no verified media appearances

Work History

1-2020
Continuous Improvement Engineer at Impossible Foods
3-2016 - 12-2019
Production Engineer at E. & J. Gallo Winery
12-2013 - 3-2016
Process Engineer at Gallo Glass Company
8-2012 - 11-2013
Engineering Intern at E. & J. Gallo Winery

Education

2008 - 2012
Bachelor of Science - BS from University of California, Davis

More Information

Social Presence :

Prographics :

Exp : 13 Location : Oakland, California, United States Job Level : Middle Designation : Continuous Improvement Engineer at Impossible Foods
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from James

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can James take some risk or not?

  • If it seems really necessary, they can take small risks.

You And James

Personality Compatibility


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