James Costello in

James Costello

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Senior Director, Client Success at Bluewave Technology Group
📍 Bridgeport, Pennsylvania, United States

James Costello is the Senior Director of Client Success at Bluewave Technology Group, a technology advisory and lifecycle management company. He is a strategic partner to clients, overseeing the entire customer journey from onboarding to renewal. He previously served as Director of Client Experience at Helm Partners and studied Organizational Management at Cabrini University.

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Experience
23 Years
Current Role
Senior Director, Client Success
Job Level
Senior
Location
Bridgeport, Pennsylvania, United States
Personality Overview

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Decision Approach
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Priorities

Topics James cares about

Client Lifecycle Management
His role explicitly involves overseeing the entire customer lifecycle, from the initial onboarding process through to contract renewal, making this a core professional focus.
Strategic Technology Advisory
Works at Bluewave Technology Group, which specializes in providing strategic advice on cloud, network, and communications solutions to help businesses grow and improve efficiency.
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Career

Work history

2-2026
Senior Director, Client Success
Bluewave Technology Group
1-2023 - 2-2026
Director, Client Success
Bluewave Technology Group
9-2021 - 3-2023
Director - Client Experience
Helm Partners
5-2013 - 1-2018
Operations Analyst
Expert Technology Associates
5-2012 - 1-2022
Installation Manager
Helm Partners
In the press

Media appearances

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Education
2001 - 2003
Organizational Management
Cabrini University
1995 - 1998
Education details unavailable
Montgomery County Community College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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