James Dicker

Commander
DISC Type : D

Head of IT Service Management at Johnson Matthey

Stamford, England, United Kingdom

Overview

James has no verified overview

Personality Overview

Candid & Clear

Risk-Taker

Decisive

They respond well to strong and respectful communication.  They put a lot of effort into ensuring personal success. They prefer to move quickly, and expect the same from others.

Topics They Care About

James has no verified topics they care about

Media Appearances

James has no verified media appearances

Work History

5-2020
Head of IT Service Management at Johnson Matthey
1-2023 - 12-2024
IT Transformation Programme Lead at Johnson Matthey
1-2020 - 5-2020
Service Delivery Manager at Travelex
9-2015 - 10-2019
Group IT Operations Manager - IT Service Management at Thomas Cook
1-2014 - 8-2015
Managed Service Team Lead for ATOS/BBC at Fusion Global Business Solutions

Education

James has no verified education history

More Information

Social Presence :

Prographics :

Exp : 12 Location : Stamford, England, United Kingdom Job Level : Mid-senior Designation : Head of IT Service Management at Johnson Matthey
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don’t take too much time in sending them information if they ask for any
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from James

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will James move?

  • If convinced, they can reach decisions quite fast.
  • Can James take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And James

Personality Compatibility


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