James Dolberry

Questioner
DISC Type : c

Technical Support Manager at FTI Consulting

Boston, Massachusetts, United States

Overview

James has no verified overview

Personality Overview

Systematic

Not Easily Convinced

Price-Sensitive

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to do thorough analysis of any situation.

Topics They Care About

James has no verified topics they care about

Media Appearances

James has no verified media appearances

Work History

3-2025
Technical Support Manager at FTI Consulting
3-2023 - 3-2025
Information Technology Team Lead at FTI Consulting
3-2025
Senior Technical Support Engineer at FTI Consulting
11-2010 - 7-2015
Information Technology Manager/Network Engineer at Five Iron Technologies
2-2009
Network Engineering at Independent Contractor

Education

1990 - 1993
AS from Northeastern University
BA from Colorado Technical University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Boston, Massachusetts, United States Job Level : Middle Designation : Technical Support Manager at FTI Consulting
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Emphasise more on facts and measurable benefits

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from James

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can James take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And James

Personality Compatibility


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