James Giang

Wildcard
DISC Type : sci

Digital Product Owner at Grill'd

Melbourne, Victoria, Australia

Overview

James is a Digital Product Owner at Grilld, specializing in hospitality technology. He focuses on converting complex restaurant operations into scalable digital experiences. He co-founded the venue-booking platform VenueNow, which was acquired in 2020, and holds a Bachelor of Business Information Systems from Monash University.

Outside of his tech career, James took a career break for full-time parenting. He has a passion for what makes a great event, appreciating festive celebrations, and enjoys exploring venues known for good whisky and craft beer.

He co-founded the startup Venuemob, which rebranded to VenueNow and was successfully acquired by Spare Group Pty Ltd.

Personality Overview

Requires Proof

ROI Driven

Friendly But Slow

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Hospitality Tech
His career is centered around being a "hospo-tech product guy, " with roles at Grill'd and as a co-founder of the events platform VenueNow.
Digital User Experience
He focuses on turning complex operations into simple digital experiences, having launched the first Telstra 24/7 app and now leading digital products at Grill'd.
Startup Founder Journey
He has firsthand experience as a co-founder of Venuemob (later VenueNow), taking it from an early-stage startup to a successful acquisition.

Media Appearances

James has no verified media appearances

Work History

2-2021
Digital Product Owner at Grill'd
1-2020 - 12-2020
Full-time parenting at Career Break
2-2012 - 12-2019
Co-Founder at VenueNow
1-2010 - 2-2012
Business Analyst at Telstra

Education

1-2017 - 12-2019
Bachelor of Business Information Systems (IBL) from Monash University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Melbourne, Victoria, Australia Job Level : N/A Designation : Digital Product Owner at Grill'd
URL has been copied!

Insights For Selling To James

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Be prepared for a lot of questions, answer them objectively
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don’t overhype the product/pitch, keep it measured
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from James

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They like to perform full analysis and can take time to make any decision.
  • Can James take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And James

Personality Compatibility


Other Grill'd Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.