James Groff

Wildcard
DISC Type : sic

Director Infrastructure Architecture at EyeCare Partners

Greater Tampa Bay Area, United States

Overview

James is the Director of Infrastructure Architecture at EyeCare Partners, with extensive experience leading infrastructure services in the retail sector for companies like KnitWell Group and Talbots. Described by colleagues as exceptional and a strong technical leader, he excels at solving complex problems. He holds a Bachelor of Arts from the University of South Florida.

Outside of his technical expertise, James is a people-minded leader focused on communication and mentorship. He is passionate about guiding teams, streamlining operations, and fostering professional growth, a quality reflected in his own career journey and leadership style.

He impressively grew from a helpdesk role to senior leadership over 18 years within the same organization, showcasing immense dedication and growth.

Personality Overview

Friendly But Slow

Curious But Skeptical

ROI Driven

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Infrastructure Leadership
He has a long track record of leading infrastructure teams at major retail and healthcare companies, including Talbots and EyeCare Partners.
Disaster Recovery
Implemented Zerto Replication software at a previous role to enable rapid data center failover, highlighting his expertise in business continuity.
Healthcare IT
Currently driving infrastructure architecture in the eye healthcare tech space, focusing on building resilient, scalable, and impactful systems.

Media Appearances

James has no verified media appearances

Work History

2024
Director Infrastructure Architecture at EyeCare Partners
8-2023 - 7-2024
Senior Manager Infrastructure Services at KnitWell Group
2-2020 - 8-2023
Senior Manager Infrastrucure Services at Talbots
7-2018 - 2-2020
Manager Infrastructure Services at Talbots
2-2012 - 7-2018
Senior Information Technology Analyst at Talbots

Education

Bachelor of Arts from University of South Florida

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Tampa Bay Area, United States Job Level : Mid-senior Designation : Director Infrastructure Architecture at EyeCare Partners
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Focus on immediate action-items rather than the larger goals
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don't ask them to move fast, let them take their time and digest all the information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from James

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They like to perform full analysis and can take time to make any decision.
  • Can James take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And James

Personality Compatibility


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