James Jose

Doer
DISC Type : sd

ServiceNow Solution Architect at BC Provincial Government

Victoria, British Columbia, Canada

Overview

James Jose is a Technical Solutions Architect with over 36 years of IT experience, specializing in ServiceNow and Oracle solutions. He holds multiple certifications, including ServiceNow Implementation Specialist and TOGAF 9. Colleagues describe him as professional, knowledgeable, and a go-to person with great problem-solving skills.

He architected and implemented a comprehensive Network Connectivity Service application for the BC Government, integrating several key ServiceNow modules.

Personality Overview

Long-term Focused

Results Focused

Fast-paced

They are very professional in their approach and can weigh multiple perspectives together.  They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

ServiceNow Architecture
He designs and implements large-scale ServiceNow applications for government clients, holding certifications in Application Development and Discovery.
Enterprise Architecture
With a TOGAF 9 certification and 36 years of experience, he excels at applying innovative technology solutions to achieve business goals across diverse industries.
IT Service Management
Has extensive hands-on experience leading ITSM process changes and implementing tools for incident, problem, and asset management.

Media Appearances

James has no verified media appearances

Work History

3-2023
ServiceNow Solution Architect at BC Provincial Government
1-2018 - 2-2023
ServiceNow Technology Lead at Government of British Columbia
12-2016 - 12-2017
SOA Architect / Senior E-Business Suite Developer at BC Liquor Distribution Branch
4-2016 - 12-2016
Senior Systems Analyst, Service Management Tools and Process (SMTP) project. at Government of British Columbia
4-2015 - 12-2015
SOA Architect on e-Account project at Employment and Social Development Canada (ESDC)

Education

2019 - 2024
ServiceNow Development and Implementation from ServiceNow
2012 - 2012
TOGAF 9 from Architecting the Enterprise

More Information

Social Presence :

Prographics :

Exp : 37 Location : Victoria, British Columbia, Canada Job Level : Senior Designation : ServiceNow Solution Architect at BC Provincial Government
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't shy away from asking hard questions, but be extra polite
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from James

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can James take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And James

Personality Compatibility


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