James Merlino, MD

Inquirer
DISC Type : dc

Executive Vice-President and Chief Operating Officer at Joint Commission

Cleveland, Ohio, United States

Overview

James has no verified overview

Personality Overview

ROI Conscious

Demanding

Upfront

They respond well to confident salespeople.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They care equally about the product and its potential impact.

Topics They Care About

James has no verified topics they care about

Media Appearances

James has no verified media appearances

Work History

1-2026
Executive Vice-President and Chief Operating Officer at Joint Commission
8-2023 - 1-2026
EVP and Chief Innovation Officer at Joint Commission
12-2019 - 7-2023
Chief Clinical Transformation Officer at Cleveland C
7-2018 - 7-2023
Consultant Colorectal Surgeon at U.S. Department of Veterans Affairs
8-2010 - 1-2020
President at Association for Patient Experience

Education

1993 - 1997
Doctor of Medicine (MD) from Case Western Reserve University School of Medicine
Leadership Program in Health Policy and Management from Brandeis University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Cleveland, Ohio, United States Job Level : Leadership Designation : Executive Vice-President and Chief Operating Officer at Joint Commission
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Refer to testimonials from others in similar positions

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Don’t try to be an alpha salesperson, give them equal space
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from James

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They are neither the fastest decision makers nor the slowest.
  • Can James take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And James

Personality Compatibility


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