James is a Senior Client Success Manager at Vita Mojo, specializing in managing key client relationships within the tech industry. His career shows a clear progression through customer success roles at companies like Cognism and City Relay. He holds a Bachelor of Arts from the University of Southampton.
At a previous fast-growing tech start-up, he contributed to a 20% increase in marginal income across his portfolio.
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Experience
8 Years
Current Role
Senior Client Success Manager
Job Level
Middle
Location
London, England, United Kingdom
Personality Overview
How James shows up
Believer
Big Picture Person
Relationship Oriented
They are always positive and upbeat, so take their promises with a pinch of salt. They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships.
Priorities
Topics James cares about
Client Success Strategy
His entire career is focused on owning key client relationships, ensuring service adoption, and driving high retention rates.
Revenue Optimization
Has direct experience using market analysis, pricing, and channel management to devise strategies that increase client revenue.
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Career
Work history
11-2024
Senior Client Success Manager
Vita Mojo
12-2021 - 11-2024
Client Success Manager
Vita Mojo
1-2021 - 12-2021
Customer Success Manager
Cognism
7-2019 - 1-2021
Client Success Manager
City Relay
6-2018 - 6-2019
Senior Operations Associate
Hostmaker
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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