James Ocampo

Enthusiast
DISC Type : i

Technical Support Specialist at Infinity Support Philippines

Quezon City, National Capital Region, Philippines

Overview

James has no verified overview

Personality Overview

Non-Confrontational

Consensus Focused

Story Driven

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

James has no verified topics they care about

Media Appearances

James has no verified media appearances

Work History

8-2024 - 8-2025
Technical Support Specialist at Infinity Support Philippines
7-2020 - 4-2024
Technical Support Representative at TELUS Digital Philippines
6-2016
Technical Support Representative at TELUS
6-2016 - 7-2020
Customer Service Representative at TELUS Digital Philippines

Education

6-2012 - 3-2016
Bachelor's degree from Quezon City University
6-2012 - 3-2016
Bachelors from Quezon City University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Quezon City, National Capital Region, Philippines Job Level : Junior Designation : Technical Support Specialist at Infinity Support Philippines
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from James

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will James move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can James take some risk or not?

  • They can take some low-probability risks if needed.

You And James

Personality Compatibility


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