James Osterloh

Evaluator
DISC Type : csd

Director at Modulr

London, England, United Kingdom

Overview

James is a commercially-focused fintech and banking executive with extensive global leadership experience in business development, strategic partnerships, and building new ventures across 40+ markets. He is an alumnus of the Oxford Fintech Programme and holds an MBA from CEIBS.

A former British Army Officer, he has a proven track record of delivering strategic growth and leading cross-functional transformation within highly regulated international enterprises.

Personality Overview

Fast But Analytical

Thorough Evaluator

Quality Focused

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Global Expansion
Has a significant track record leading international expansion and business development initiatives for companies like Greensill and Standard Bank Group across numerous global markets.
Digital Banking
Focused on building a digital consumer bank and partnership ecosystem during his time at Western Union, showing a clear interest in transforming customer financial interactions.
Strategic Partnerships
His career highlights a consistent focus on establishing and leading teams to drive strategic growth through global ecosystem partnerships at both Western Union and Greensill.

Media Appearances

James has no verified media appearances

Work History

2026
Director at Modulr
2022 - 2024
Head of Global Ecosystem Partnerships at Western Union
2021 - 2022
Head of Consumer Banking Operations - Western Union International Bank at Western Union
2019 - 2021
Managing Director, International Expansions & Strategic Partnerships at Greensill
2015 - 2018
Chief Operating Officer at Standard Bank Group

Education

Oxford Fintech Programme from Saïd Business School, University of Oxford
MBA from China Europe International Business School (CEIBS)

More Information

Social Presence :

Prographics :

Exp : 20 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Director at Modulr
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Be prepared for comments or questions that are critical of your product or your claims
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid too much small talk, just a few formal pleasantries should be fine
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from James

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will James move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can James take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And James

Personality Compatibility


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