James Purcell

Questioner
DISC Type : c

Head Of Engineering at Redcentric

Harrogate, England, United Kingdom

Overview

James Purcell is a dedicated Head of Engineering at Redcentric, with a remarkable tenure of over 20 years at the company. He thrives in a varied, high-pressure environment, having held numerous roles from consultant to operations manager. He specializes in cloud solutions and holds Dante audio networking certifications.

He considers his colleagues to be the best part of Redcentric, valuing the strong working relationships and bonds he has built over his two decades with the business.

Personality Overview

Systematic

Value Seeker

Cautious & Analytical

They prefer to fully evaluate every situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Long-term Collaboration
With over 20 years at Redcentric, he deeply values his colleagues and believes strong, long-term working relationships are key to the company's success.
Dynamic Problem-Solving
He thrives in a varied and high-pressure work environment, stating that managing a diverse workload and challenges helps him deliver his best work.
Cloud Infrastructure
His career has centered on delivering and supporting private, public, and hybrid cloud solutions, along with on-premise server and storage infrastructure.

Media Appearances

Day in the Life: James Purcell, Head of Engineering at Redcentric. Featured in Redcentric Careers

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James Purcell – Head Of Engineering at Redcentric. Featured in TheOrg.com

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Work History

2-2022
Head Of Engineering at Redcentric
4-2018 - 3-2022
Operations Manager Cloud Services at Redcentric
4-2013 - 4-2018
Applications & Infrastructure Manager at Redcentric
7-2011 - 4-2013
Technical Support Manager at Redcentric
4-2009 - 7-2011
Operations Manager at Redcentric

Education

1989 - 1992
BTEC from Leeds Beckett University
1988 - 1989
BTEC from Bolton College

More Information

Social Presence :

Prographics :

Exp : 38 Location : Harrogate, England, United Kingdom Job Level : Mid-senior Designation : Head Of Engineering at Redcentric
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Insights For Selling To James

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Back up any claims with data and numbers

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with James is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from James

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will James move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can James take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And James

Personality Compatibility


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