An experienced IT professional with over 20 years in technical support and service management across public and private sectors. Specializing in ITSM, ITIL-based delivery, and asset management, he holds a BSc (Hons) from Middlesex University. He focuses on making technology accessible and reliable for users.
Outside of his technical roles, he shows an interest in fostering healthy work environments, sharing insights on preventing burnout and the importance of rest. He has also dedicated time to volunteering, providing crucial IT support to a global health charity, supporting users across London and international offices.
Unique fact: He once managed his own IT consultancy, providing service management and project implementation support for various businesses.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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