Jamie Austin

Supporter
DISC Type : s

Head of Ecommerce Operations at John Smedley Ltd

Nottingham, England, United Kingdom

Overview

As Head of Ecommerce Operations at John Smedley, Jamie Austin spearheads the companys digital transformation and international growth. With a background in Fashion Buying & Merchandising from the London College of Fashion, they lead key projects focused on enhancing the customer experience through strategic partnerships.

Jamie appears to enjoy balancing life in the Derbyshire countryside with traveling for industry events, having recently visited Stockholm to explore the future of loyalty and personalization in retail. They are focused on the real-world challenges and opportunities facing modern brands.

Interesting fact: Jamie is currently leading a major project with customer experience platform Voyado to completely reimagine how John Smedley connects with its global community.

Personality Overview

Risk-averse

Thoughtful In Approach

Social Proof Driven

They get along well with all people.  They prefer to follow rules and procedures. Their decisions are defined by the possible value that they can bring to the organization.


Topics They Care About

Digital Transformation
Is actively leading John Smedley's digital transformation journey, implementing new platforms to reshape how the company connects with its customers globally.
Loyalty & Personalization
Shows a keen interest in the future of customer loyalty and personalization, recently attending an event in Stockholm to explore these specific topics.
Global Ecommerce
Focuses on expanding into new markets, having recently managed a project to integrate French translations to create a seamless, localized experience for customers.

Media Appearances

Jamie has no verified media appearances

Work History

4-2022
Head of Ecommerce Operations at John Smedley Ltd
4-2021 - 4-2022
Head of Trading at John Smedley Ltd
10-2016 - 4-2021
Commercial Manager at John Smedley Ltd

Education

2015 - 2015
Fashion Buying & Merchandising from London College of Fashion, University of the Arts London
2014 - 2014
Google Analytics Advanced from Web Studio Nottingham

More Information

Social Presence :

Prographics :

Exp : 9 Location : Nottingham, England, United Kingdom Job Level : Mid-senior Designation : Head of Ecommerce Operations at John Smedley Ltd
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Insights For Selling To Jamie

During A Call Or A Meeting

DO's

  • Show willingness to accommodating their needs or requests
  • Focus your pitch on the impact that you could help them have on their organization
  • Engage other key stakeholders on their side and leverage if they approve of your product

DONT's

  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.
  • Don’t don the salesperson avatar, be the friendly advisor instead
  • Don’t rush them to make quick decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jamie is

  • Low-risk, go-ahead from other stakeholders and successful evaluation as per process matter the most to them.
  • Will you ever get a clear answer from Jamie

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Jamie move?

  • They do not like to rush and can be quite slow in their decision making.

  • Can Jamie take some risk or not?

  • They rarely take risks and prefer making decisions supported by others.

You And Jamie

Personality Compatibility


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