Jamie Garroch

Commander
DISC Type : D

Head of Solution Engineering & Customer Success at BrightCarbon

United Kingdom

Overview

Jamie Garroch is the Head of Solution Engineering & Customer Success at BrightCarbon and a Microsoft-awarded PowerPoint MVP. He leads a team developing productivity solutions, including the BrightSlide add-in, which he originally created. Colleagues describe him as a knowledgeable, dedicated, and highly reliable problem-solver, often referring to him as a "PowerPoint wizard".

Outside of his technical work, Jamie embraces a unique lifestyle. For over a decade, he has lived on a boat with his family in a coastal part of the UK. This connection to the water is a significant part of his life when he is not focused on coding and presentations.

Unique fact: Jamie is the original creator of the technology that underpins the popular BrightSlide add-in for PowerPoint.

Personality Overview

Decisive

Impact-Driven

Very Quick

They like to act fast and expect others to do the same.  More than the product, they care about the effectiveness of the product. They are not focused on building rapport and relationships.

Topics They Care About

PowerPoint Innovation
As a Microsoft MVP and creator of the BrightSlide add-in, he consistently explores and shares insights on new PowerPoint features to enhance user productivity and design.
Team Leadership
His role involves recruiting, coaching, and mentoring his development team, with a focus on fostering a culture of knowledge sharing and empowering staff.
Presentation Technology
His career is dedicated to helping people improve their work in PowerPoint, Google Slides, and Keynote, either by making it faster, better, or more cost-effective.

Media Appearances

Insights from a PowerPoint add‑in wizard: Q&A with Jamie Garroch. Featured in BrightCarbon Blog

See Now

Work History

11-2025
Head of Solution Engineering & Customer Success at BrightCarbon
7-2022 - 3-2026
Principal Technical Consultant at BrightCarbon
11-2018 - 7-2022
Senior Technical Consultant at BrightCarbon
10-2009 - 11-2018
PowerPoint Add-In & Presentation Design Consultant at YOUpresent - PowerPoint Add-in & Presentation Design Agency
4-2009 - 9-2009
Director, Corporate & Marketing Communications at Sierra Wireless

Education

1987 - 1991
B.Eng 2:1 from University of Plymouth
1980 - 1986
Communication Engineering from Plymouth College

More Information

Social Presence :

Prographics :

Exp : 34 Location : United Kingdom Job Level : Mid-senior Designation : Head of Solution Engineering & Customer Success at BrightCarbon
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Insights For Selling To Jamie

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Make sure that you circle back fast on any action items, it wins their trust
  • Be respectful but crisp

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jamie is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jamie

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Jamie move?

  • They can take decisions very fast if you manage to convince them.
  • Can Jamie take some risk or not?

  • The risks don’t matter much to them.

You And Jamie

Personality Compatibility


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