Jana Blain-Teleback

Wildcard
DISC Type : sci

Sr. Director, Customer Service at Calyxo, Inc.

United States

Overview

Jana has no verified overview

Personality Overview

Friendly But Slow

Requires Proof

ROI Driven

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Jana has no verified topics they care about

Media Appearances

Jana has no verified media appearances

Work History

3-2026
Sr. Director, Customer Service at Calyxo, Inc.
4-2024
Director of Customer Service at Calyxo, Inc.
3-2023 - 4-2024
Sr Commercial Project Manager at Teleflex Interventional Urology
11-2017 - 3-2023
Director of Customer Service, 2019 – 2023, Sr. Manager, Customer Service, 2017 – 2019 at Teleflex Interventional Urology (formerly NeoTract)
11-2016 - 11-2017
Customer Service Operations Manager at NeoTract, Inc.

Education

Jana has no verified education history

More Information

Social Presence :

Prographics :

Exp : 39 Location : United States Job Level : Senior Designation : Sr. Director, Customer Service at Calyxo, Inc.
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Insights For Selling To Jana

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Invite them for a social do but don’t rely solely on the relationship
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jana is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Jana

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Jana move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Jana take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Jana

Personality Compatibility


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