Senior Claims Manager - Life Protection at Zurich Insurance
📍 Benito Juárez, Mexico City, Mexico
Janet is a Senior Claims Manager at Zurich Insurance, specializing in data analytics and process improvement. A Lean Six Sigma Master Black Belt with a Masters in IT Administration from Tecnológico de Monterrey, she is described by colleagues as a competent and precise leader dedicated to implementing innovative, technology-driven solutions.
After seven impactful years building the Claims LatAm team, she recently accepted a new global challenge within the Life Protection division.
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Experience
20 Years
Current Role
Senior Claims Manager - Life Protection
Job Level
Middle
Location
Benito Juárez, Mexico City, Mexico
Personality Overview
How Janet shows up
Critic
Objective Thinker
ROI Driven
It is very likely that they will negotiate pricing or other important terms. They prefer to do logical analysis and value evidence over emotions. They enjoy working alone and do not rely on others very often.
Priorities
Topics Janet cares about
Claims Process Automation
Her profile highlights extensive experience in process improvement, automation initiatives, and implementing new technologies for claims flows, backed by a Lean Six Sigma certification.
Global Insurance Operations
She recently transitioned from a long-term Latin American regional leadership role to a global position within Zurich's Life Protection claims team, indicating a new focus on worldwide strategy.
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Career
Work history
7-2025
Senior Claims Manager - Life Protection
Zurich Insurance
6-2020 - 7-2025
Governance QA & Operational Claims LatAm Leader
Zurich Insurance
11-2018 - 6-2020
Operarional Excellece Claims LatAm Leader
Zurich Insurance
4-2017 - 11-2018
Claims Manager LATAM
QBE Insurance
2-2016 - 4-2017
Gerente de Inteligencia de Negocios
Zurich Insurance Company Ltd
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2008 - 2011
Maestria en Administración de Tecnologías de Información
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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