Jared Mendez

Critic
DISC Type : C

Chief Technology Officer at Ansafone Contact Centers

Santa Ana, California, United States

Overview

Jared Mendez is the Chief Technology Officer at Ansafone Contact Centers, where he focuses on technology strategy and implementation. A graduate of San Diego State University, he is actively leading his companys adoption of generative AI and holds certifications in Microsoft Azure Fundamentals and Azure AI Fundamentals.

His professional interests include exploring how technology can enhance business operations and customer contact solutions. He maintains an active interest in his alma mater, San Diego State University, and follows other technology companies like i3solutions.

He believes the biggest barrier to AI adoption isnt technology, but fear, and that leaders must address employee concerns through transparency.

Personality Overview

ROI Driven

Negotiator

Objective Thinker

They prefer to do logical analysis and value evidence over emotions.  They enjoy working alone and do not rely on others very often. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Generative AI Adoption
He is actively preparing teams, developing policy, and managing the rollout of generative AI within and beyond the contact center environment.
Human-Centric Technology
Emphasizes that leaders must address employee fears of being replaced by AI through transparency, education, and open communication.
Microsoft Azure
Recently obtained certifications in Azure Fundamentals and Azure AI Fundamentals, indicating a hands-on interest and expertise in Microsoft's cloud platform.

Media Appearances

Talking about AI (Artificial Intelligence) with Jared Mendez, CTO, of Ansafone Contact Centers. Featured in Ansafone Contact Centers (official website)

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Jared Mendez – Profile. Featured in Ansafone Contact Centers – Team Page

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Work History

3-2019
Chief Technology Officer at Ansafone Contact Centers
Information Technology at Ansafone Communications

Education

2001 - 2003
Business Administration and Management from San Diego State University
1999 - 2000
Business Administration and Management from Mt. San Antonio College

More Information

Social Presence :

Prographics :

Exp : 7 Location : Santa Ana, California, United States Job Level : Leadership Designation : Chief Technology Officer at Ansafone Contact Centers
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Insights For Selling To Jared

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Be ready for penetrating questions and critical examination of your pitch
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jared is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Jared

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Jared move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Jared take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Jared

Personality Compatibility


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