Jared Mendez in

Jared Mendez

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Chief Technology Officer at Ansafone Contact Centers
📍 Santa Ana, California, United States

Jared Mendez is the Chief Technology Officer at Ansafone Contact Centers, where he focuses on technology strategy and implementation. A graduate of San Diego State University, he is actively leading his companys adoption of generative AI and holds certifications in Microsoft Azure Fundamentals and Azure AI Fundamentals.

His professional interests include exploring how technology can enhance business operations and customer contact solutions. He maintains an active interest in his alma mater, San Diego State University, and follows other technology companies like i3solutions.

He believes the biggest barrier to AI adoption isnt technology, but fear, and that leaders must address employee concerns through transparency.

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Experience
7 Years
Current Role
Chief Technology Officer
Job Level
Leadership
Location
Santa Ana, California, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Jared cares about

Generative AI Adoption
He is actively preparing teams, developing policy, and managing the rollout of generative AI within and beyond the contact center environment.
Human-Centric Technology
Emphasizes that leaders must address employee fears of being replaced by AI through transparency, education, and open communication.
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Career

Work history

3-2019
Chief Technology Officer
Ansafone Contact Centers
Information Technology
Ansafone Communications
In the press

Media appearances

Talking about AI (Artificial Intelligence) with Jared Mendez, CTO, of Ansafone Contact Centers. Featured in Ansafone Contact Centers (official website)
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Jared Mendez – Profile. Featured in Ansafone Contact Centers – Team Page
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Education
2001 - 2003
Business Administration and Management
San Diego State University
1999 - 2000
Business Administration and Management
Mt. San Antonio College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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