Jayakumar Karumbasalam

Questioner
DISC Type : c

Co-founder, CPTO at SuperOps

Greater Chennai Area, India

Overview

Jayakumar Karumbasalam is the Co-founder and CPTO of SuperOps, with over two decades of experience in technological innovation. A graduate of BITS Pilani, he previously led the Data Platforms division at Freshworks. Colleagues describe him as passionate, visionary, methodical, and goal-oriented.

He places a strong emphasis on collaboration and expresses deep gratitude for the support he receives from his team, customers, and family. Jayakumar has also publicly shared his support for mental health awareness, indicating a focus on holistic well-being.

At his prior role at Freshworks, he led the creation of a versatile reports platform in a record six months, replacing an existing solution.

Personality Overview

Price-Sensitive

Cautious & Analytical

Value Seeker

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

MSP & IT Transformation
His stated passion is creating solutions to transform the Managed Service Provider (MSP) and IT space, which is the core mission of his company, SuperOps.
Startup Product Management
As a founder and CPTO, he actively shares his learnings and insights on the unique challenges of managing products within a startup environment.
Big Data Platforms
He has deep expertise in this area from his previous role at Freshworks, where he headed the Data Platforms division and managed critical big data systems.

Media Appearances

Jayakumar Karumbasalam: Author Profile - SuperOps. Featured in SuperOps Blog

See Now

Work History

1-2020
Co-founder, CPTO at SuperOps
9-2017 - 4-2019
Director Of Engineering at Freshworks
6-2017 - 8-2017
VP of Engineering at Zarget
10-2013 - 5-2017
Senior Software Engineer - Big Data Analytics at Optus
10-2013 - 5-2017
Senior Software Engineer at Inteliment Australia

Education

M.S. from BITS Pilani Work Integrated Learning Programmes
Bachelor of Engineering (B.E.) from SASTRA University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Greater Chennai Area, India Job Level : Leadership Designation : Co-founder, CPTO at SuperOps
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Insights For Selling To Jayakumar

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jayakumar is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Jayakumar

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jayakumar move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Jayakumar take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Jayakumar

Personality Compatibility


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