Jean Ng

Energizer
DISC Type : I

Director, Client Service Delivery (Pod Manager) at 2X

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Jean Ng is a growth-minded Director of Client Service Delivery at 2X, with a diverse background spanning B2B marketing, healthcare business development, and retail management. She holds a Commerce degree from the University of Melbourne and an advanced ABM certification. Colleagues describe her as approachable and solution-oriented.

Outside of her corporate roles, Jean has a keen interest in health and wellness, underscored by her Level 1 Nutrition Coaching certification. This passion was also evident during her time as a manager for the lifestyle brand lululemon, blending her professional leadership with personal interests.

She successfully transitioned from managing a lululemon retail showroom to a leadership position in the complex world of B2B marketing.

Personality Overview

Imaginative

Believer

Relationship Oriented

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

B2B Marketing
As a director at B2B marketing firm 2X, she actively encourages others to connect with her to discuss the industry and her experiences.
People Development
Her personal philosophy is "people-first, " focusing on developing potential and sharpening tools across teams to achieve shared goals.
Nutrition & Wellness
She is a certified Level 1 Nutrition Coach, demonstrating a deep personal interest and expertise in health and wellness.

Media Appearances

Jean has no verified media appearances

Work History

12-2024
Director, Client Service Delivery (Pod Manager) at 2X
6-2023 - 1-2025
Associate Director at 2X
7-2022 - 6-2023
Group Business Development & Marketing Manager at TMC Life Sciences Bhd
11-2020 - 7-2022
Showroom Manager at lululemon
9-2019 - 11-2020
Assistant Manager at lululemon

Education

2008 - 2010
Commerce from University of Melbourne
2006 - 2008
A Levels from Kolej Universiti HELP

More Information

Social Presence :

Prographics :

Exp : 9 Location : WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Job Level : Mid-senior Designation : Director, Client Service Delivery (Pod Manager) at 2X
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Insights For Selling To Jean

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jean is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Jean

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Jean move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Jean take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Jean

Personality Compatibility


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