Jeff Dixon in

Jeff Dixon

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Senior Vice President - Retail & E-Commerce Business Services at Teleperformance
📍 Cumming, Georgia, United States

Jeff Dixon is a seasoned executive specializing in CX and digital transformation for the retail and e-commerce sectors. Described by peers as a strategic and visionary leader, he has a long history of driving growth for global BPO providers. His early career was focused on pioneering Voice over IP technology.

Jeff is a family-oriented individual who is deeply proud of his childrens accomplishments. He is inspired by seeing them engage in "servant leadership, " a value he clearly holds in high regard. His posts suggest a strong appreciation for family and celebrating their successes in life and business.

Unique fact: In the early days of IP Telephony, he was rifle-focused on teaching people about the promise of the new technology.

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Experience
14 Years
Current Role
Senior Vice President - Retail & E-Commerce Business Services
Job Level
Leadership
Location
Cumming, Georgia, United States
Personality Overview

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Communication Style
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Priorities

Topics Jeff cares about

AI in CX
Actively shares examples of how Agentic AI can be used to innovate customer experience and HR processes for retail clients.
Digital Transformation
His career is centered on guiding clients from traditional voice and email support to fully integrated, digital omni-channel customer experiences.
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Career

Work history

5-2023
Senior Vice President - Retail & E-Commerce Business Services
Teleperformance
7-2017 - 4-2022
SVP & General Manager
IBEX
7-2014 - 6-2017
SVP Business Development - US & Nearshore
Atento
1-2010 - 7-2013
VP of Sales
Stream Global Services
9-2008 - 10-2009
Chief Strategy Officer - Senior VP Sales & Marketing - Executive Board Member
U4EA Technologies
In the press

Media appearances

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Education

Jeff has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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