Juan Antonio Olivares
Login to view DISC.Juan Antonio is a results-driven director with over 15 years of experience leading customer experience, operations, and digital transformation initiatives in the telecom, banking, and retail sectors. Educated with an MBA from Tecnológico de Monterrey, colleagues describe him as a creative executive and a natural leader.
He has a strong background in building dynamic teams and re-engineering processes to enhance customer engagement and drive business growth through innovative technology and operational efficiency.
As a respected industry expert, Juan has served as a judge for the most important BPO and Contact Center awards event in Mexico.
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