Jeff Hancock

Commander
DISC Type : D

Senior Consultant - Program Manager at Ceto

United States

Overview

Jeff Hancock is a Senior Consultant and Program Manager at Ceto, specializing in optimizing the DNA Platform for financial institutions. His career is built on managing core conversions and implementations for banks and credit unions at firms like Fiserv and Jack Henry. He holds a Bachelors in Strategic Communication from Maryville University.

Originally from St. Louis, Jeff is known for his positive, "can-do" attitude and enthusiasm. He values kind leadership and building strong professional relationships based on trust and integrity. Colleagues frequently describe him as upbeat, diligent, approachable, and hard-working, noting his willingness to support his team.

While attending Maryville University, he worked full-time at Jefferson Bank and Trust, demonstrating a strong work ethic early in his career.

Personality Overview

Candid & Clear

Decisive

Risk-Taker

They respond better to strong and respectful interactions.  They like to act fast and expect others to do the same. They are very proud of what they do.

Topics They Care About

Financial Core Systems
His entire career revolves around implementing and managing core banking platforms like DNA, Portico, and Silverlake for financial institutions.
Client Relationship Management
Described as a "skilled relationship manager, " his roles have consistently focused on cultivating positive customer experiences and acting as a liaison between teams.
Kind Leadership
He recently posted about the importance of being a kind leader, indicating it's a value he holds in his professional life.

Media Appearances

Jeff has no verified media appearances

Work History

1-2024
Senior Consultant - Program Manager at Ceto
9-2022 - 2-2024
Program Manager at CCG Catalyst Consulting Group
5-2018 - 9-2022
Senior Program Manager at Fiserv
6-2016 - 5-2018
Implementation Coordinator - Banno Web Solutions Group at Jack Henry & Associates
3-2014 - 6-2016
Applications Analyst - Silverlake Core Implementations Group at Jack Henry & Associates

Education

2011 - 2013
Bachelor of Arts in Strategic Communication -Magna Cum Laude from Maryville University of Saint Louis
2010 - 2011
General Transfer Degree from St. Louis Community College

More Information

Social Presence :

Prographics :

Exp : 17 Location : United States Job Level : Mid-senior Designation : Senior Consultant - Program Manager at Ceto
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Insights For Selling To Jeff

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Hold your ground without indulging in one-upmanship
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don't try too hard to forge relationships with them
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeff is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jeff

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Jeff move?

  • They can take decisions very fast if you manage to convince them.
  • Can Jeff take some risk or not?

  • The risks don’t matter much to them.

You And Jeff

Personality Compatibility


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