Jeff Harris

Critic
DISC Type : C

Senior Manager, Customer Experience at Pharmacy Technician Certification Board (PTCB)

Baltimore, Maryland, United States

Overview

Jeff has no verified overview

Personality Overview

Information Seeker

Objective Thinker

Precise

Unless the value is proven by data, they are unlikely to value fancy features.  They enjoy working alone and do not rely on others very often. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

Jeff has no verified topics they care about

Media Appearances

Jeff has no verified media appearances

Work History

4-2021
Senior Manager, Customer Experience at Pharmacy Technician Certification Board (PTCB)
2-2018 - 4-2021
Manager of Customer Contact Center at Pharmacy Technician Certification Board (PTCB)
3-2016 - 2-2018
Customer Service Coordinator at Pharmacy Technician Certification Board (PTCB)
8-2013 - 3-2016
Customer Service Assistant at Pharmacy Technician Certification Board (PTCB)
6-2011 - 12-2011
Intern at IDI, LLC. & Hammer Consulting

Education

2010 - 2012
Master of Arts from Salisbury University
2007 - 2010
Bachelor of Arts from University of Maryland Baltimore County

More Information

Social Presence :

Prographics :

Exp : 16 Location : Baltimore, Maryland, United States Job Level : Middle Designation : Senior Manager, Customer Experience at Pharmacy Technician Certification Board (PTCB)
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Insights For Selling To Jeff

During A Call Or A Meeting

DO's

  • Be formal and objective, they will appreciate it more
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Do not use very emotional or colorful language
  • Don’t try too hard to build a relationship with them
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeff is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Jeff

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Jeff move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Jeff take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Jeff

Personality Compatibility


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