Jeff McBroom

Supporter
DISC Type : s

Sales Consultant at Havertys Furniture

Fayetteville, North Carolina, United States

Overview

Jeff McBroom is a sales professional with over 30 years of experience in the retail and automotive sectors, now specializing in home furnishings at Havertys Furniture. He is known for a people-first, consultative sales approach, focusing on building strong customer relationships and exceeding targets by helping clients design personalized spaces with confidence.

He has a deep interest in the philosophy of sales, believing a great experience is one where the customer feels heard, understood, and guided rather than pressured. He often reflects on the importance of mental resilience and self-management to maintain energy and positivity in a demanding sales career.

Jeff once helped a couple starting over after losing their home in a storm, an experience that taught him he wasnt just selling furniture but helping people rebuild their lives.

Personality Overview

Social Proof Driven

Thoughtful In Approach

Risk-averse

They usually go by the book, following all rules and procedures.  They are unlikely to become strong champions as they don't prefer pushing other people. They maintain good relationships with everyone, internally and externally.

Topics They Care About

Customer-Centric Selling
Emphasizes that a great sales experience is not about pressure but about making customers feel heard, understood, and confident in their decisions.
Personalized Furniture Solutions
As a consultant at Havertys, he assists customers in designing personalized spaces that meet their functional and aesthetic needs, ensuring satisfaction after delivery.
Sales Resilience
He reflects on the personal challenge of staying mentally strong in sales, highlighting the importance of managing one's own mindset after facing rejection.

Media Appearances

Jeff has no verified media appearances

Work History

3-2016
Sales Consultant at Havertys Furniture
8-2015 - 3-2016
Salesperson at Bryan Honda
8-2011 - 8-2015
Salesperson at Hendrick Toyota
6-2008 - 8-2011
Salesperson at Carolina Telecom

Education

Education details unavailable from The University of North Carolina at Chapel Hill

More Information

Social Presence :

Prographics :

Exp : 17 Location : Fayetteville, North Carolina, United States Job Level : Mid-senior Designation : Sales Consultant at Havertys Furniture
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Insights For Selling To Jeff

During A Call Or A Meeting

DO's

  • Show willingness to accommodating their needs or requests
  • Focus your pitch on the impact that you could help them have on their organization
  • Engage other key stakeholders on their side and leverage if they approve of your product

DONT's

  • Don’t keep pushing them for a straight answer, just make your own conclusions
  • Don’t rush them to make quick decisions
  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeff is

  • Low risk, approval of other stakeholders and successful process-based evaluation are most important for them.
  • Will you ever get a clear answer from Jeff

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Jeff move?

  • They do not like to rush, so they could be slow in making decisions.
  • Can Jeff take some risk or not?

  • They have little risk-appetite and prefer to take decisions that others support.

You And Jeff

Personality Compatibility


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