Matt Hendra in

Matt Hendra

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General Manager, CSU UK at Microsoft
📍 United Kingdom

Matt Hendra is the Chief Customer Success Officer for Microsoft UK & Ireland, focusing on guiding organizations from AI ambition to tangible value. With a history of executive leadership and P&L impact across APAC and ASEAN regions, he leverages his expertise to drive enterprise-wide AI transformation. He holds a Bachelor of Science from Loughborough University.

Outside of his executive role, Matt has shown a commitment to fostering inclusive professional environments, notably by hosting events for the Lean In Network to support womens career advancement. His background in Physical Education suggests a strong appreciation for sports and well-being.

He serves as the UK & Ireland Executive sponsor for Microsofts Early in Profession program, championing apprenticeship talent as a strategic investment.

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Experience
25 Years
Current Role
General Manager, CSU UK
Job Level
Senior
Location
United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Matt cares about

Enterprise AI Adoption
He leads Microsoft's mission to help UK and Ireland organizations move from AI ambition to tangible business value and integrate AI into their workflow.
Customer Success
As Chief Customer Success Officer, his primary focus is ensuring clients achieve their desired outcomes and derive maximum value from Microsoft's technology.
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Career

Work history

10-2019
General Manager, CSU UK
Microsoft
12-2016 - 9-2019
Vice President & International Managing Director
Covetrus
12-2016 - 2-2019
International Vice President & Managing Director
Henry Schein
2012 - 2016
General Manager, Australia & New Zealand
Insight
2007 - 2012
National Manager, Managed Services
Data #3
In the press

Media appearances

Microsoft UK appoints Matt Hendra as General Manager for Customer Success Unit. Featured in Microsoft UK Stories
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Microsoft Announce Two New Key Appointments To The UK. Featured in Formus Pro
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Education
1999 - 2001
Post Graduate Certificate
University of Oxford
1996 - 1999
Bachelor of Science in Physical Education
Loughborough University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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