Jeff Westphal

Inquirer
DISC Type : dc

VP, Sales Engineering & Customer Success at Trend Micro

Greater Milwaukee, United States

Overview

Jeff Westphal is a customer-focused VP at Trend Micro, leading the Sales Engineering and Customer Success teams to drive revenue and platform adoption. He is an alumnus of Cardinal Stritch University and holds AWS certifications in AI and Security, aligning technical execution with strategic growth.

Outside of his corporate role, Jeff is passionate about mentoring the next generation of IT professionals as an instructor at Milwaukee Area Technical College. A sports enthusiast, he is an avid fan of both the Indianapolis Colts and the Green Bay Packers.

He concurrently holds a senior leadership position at a global cybersecurity firm while also teaching and mentoring students at a local college.

Personality Overview

Demanding

Judgemental

Hard To Convince

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They can be nudged to make faster decisions by offering what they value. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Customer-centric Growth
His roles and self-described focus are on driving business growth and reducing churn by creating measurable value and success for customers.
Cloud & AI Security
He holds AWS certifications in Security and AI and frequently promotes Trend Micro's innovative security solutions and strategic partnerships.
Mentoring Future Talent
Passionate about education, he serves as an IT Network and Support Instructor, coaching students in cloud computing, virtualization, and AI.

Media Appearances

Jeff has no verified media appearances

Work History

3-2023
VP, Sales Engineering & Customer Success at Trend Micro
1-2021 - 4-2023
Director, Cloud Sales at Trend Micro
12-2017 - 1-2021
Regional Technical Leader, Sales Engineering at Trend Micro
9-2014
IT Networking and Support Instructor at Milwaukee Area Technical College
9-2012 - 1-2015
Sr. Network Server Analyst at Aurora Health Care

Education

2007 - 2009
BS from Cardinal Stritch University
2004 - 2006
AAS from Milwaukee Area Technical College

More Information

Social Presence :

Prographics :

Exp : 15 Location : Greater Milwaukee, United States Job Level : Senior Designation : VP, Sales Engineering & Customer Success at Trend Micro
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Insights For Selling To Jeff

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Stress on the business value that your product offers
  • Refer to testimonials from others in similar positions

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Refrain from asking too many questions
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeff is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Jeff

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Jeff move?

  • Their decision making speed is somewhere in the middle.
  • Can Jeff take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Jeff

Personality Compatibility


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