Pedro is a Senior Technical Support specialist at Dell Technologies with expertise in Dell PowerEdge servers, IT infrastructure, and datacenter support. He holds recent Dell certifications and has been recognized for his commitment to customer satisfaction.
He recently achieved a perfect score on every customer experience survey in a single quarter, demonstrating his dedication to customer success.
Pedro D.
Suporte técnico sênior at Dell Technologies
Greater Porto Alegre, Brazil
Overview
Topics They Care About
Customer Satisfaction
He was recognized for achieving a perfect score on every customer experience survey in a recent quarter, viewing happy customers as a top priority.
Dell PowerEdge
His role focuses on technical support for Dell PowerEdge servers, and he holds multiple recent certifications for the latest hardware models.
Professional Growth
Recently promoted to a senior position, he values working in an organizational culture that actively encourages and incentivizes growth.
Media Appearances
Pedro has no verified media appearances
Work History
6-2024
Suporte técnico sênior at Dell Technologies
8-2022 - 6-2024
Technical Support Intern at Dell Technologies
11-2021 - 8-2022
Assistente de operações & TI at Palcco
6-2021 - 11-2021
Estagiário de TI at FADERS
5-2017 - 10-2017
Estagiário de TI at PMPA
Education
7-2020 - 12-2024
Bacharelado from Unisinos
2015 - 2016
Ensino Técnico from Alcides Maya
More Information
Social Presence :
Prographics :
Exp : 4
Location : Greater Porto Alegre, Brazil
Job Level : N/A
Designation : Suporte técnico sênior at Dell Technologies
