Jen Schettino

Collaborator
DISC Type : is

Managing Director, Head of Digital Workplace AI at BlackRock

New York City Metropolitan Area, United States

Overview

As Managing Director and Head of Digital Workplace AI at BlackRock, Jen specializes in transforming the employee experience with AI-driven solutions and enterprise automation. A University of Virginia graduate, she is passionate about enabling teams to innovate faster through strategic planning and knowledge management.

Her career uniquely transitioned from a background in streaming media and video production at Barclays to leading enterprise AI strategy at BlackRock.

Personality Overview

Good Listener

Example Driven

Appreciative

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  They are more likely to go for proven solutions. Win-win scenarios can appeal strongly to them.

Topics They Care About

AI for Employees
Passionate about using AI as a "copilot" to enhance employee productivity and transform the workplace experience, making work more efficient and meaningful.
Digital Transformation
Her career path from media production to leading workplace AI demonstrates a deep focus on leveraging technology to innovate and evolve business processes.
User-Centric Tech
Emphasizes the importance of user education and ensuring new technologies are adopted in a human-centric way to deliver meaningful results for teams.

Media Appearances

A Look Inside BlackRock's Award-Winning Digital HQ. Featured in Apple Podcasts

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Jen Schettino on BlackRock's Award-Winning Digital HQ - Reworked. Featured in Reworked

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Work History

11-2025
Managing Director, Head of Digital Workplace AI at BlackRock
1-2025 - 11-2025
Managing Director, Head of Digital Workplace Solutions at BlackRock
1-2021 - 12-2024
Director, Head of Digital Workplace Solutions & Control at BlackRock
11-2011 - 3-2016
Vice President, Head of Rich Media Services - Americas at Barclays
9-2008 - 11-2011
Production Manager, Webcast & Video at Barclays Capital

Education

B.A. from University of Virginia

More Information

Social Presence :

Prographics :

Exp : 14 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Managing Director, Head of Digital Workplace AI at BlackRock
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Insights For Selling To Jen

During A Call Or A Meeting

DO's

  • If possible, involve their colleagues in the sales process
  • Summarize the key points at the end of the conversation
  • Be visibly appreciative of their actions during your interactions

DONT's

  • Don’t give the impression of being unproven or risky
  • Avoid unnecessary confrontation if it arises incidentally
  • Don’t get into excessive details unless prompted

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jen is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Jen

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Jen move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Jen take some risk or not?

  • They are unlikely to take many risks.

You And Jen

Personality Compatibility


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