Jennifer Guill

Evaluator
DISC Type : dsc

Executive Vice President, Loan Operations Division Manager at Frost

San Antonio, Texas, United States

Overview

Jennifer Guill is an Executive Vice President at Frost Bank, managing the Loan Operations Division. With over 20 years in financial services, she specializes in implementing strategic initiatives and introducing AI and RPA into operations. Colleagues describe her as a highly organized, efficient, and goal-oriented leader.

She is proud to be part of Frost Bank, a company she sees as a progressive, hometown bank making a positive impact.

She has direct experience setting up new teams and functions offshore.

Personality Overview

Thorough Evaluator

Fast But Analytical

Quality Focused

They are not very likely to become strong advocates of your product or service  They focus on the results, but can still be quite procedural and analytical about how to get there They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

AI in Banking
Her profile highlights her experience in identifying opportunities to introduce Artificial Intelligence and Robotic Process Automation (RPA) into banking operations.
Loan Operations
As a senior leader, she oversees comprehensive loan operations for commercial, leasing, consumer, and mortgage sectors, a consistent focus throughout her career.
Strategic Leadership
She is responsible for translating complex business strategies into executable plans and providing leadership to ensure effective change management across teams.

Media Appearances

Cullen/Frost Expands Executive Team Responsibilities. Featured in Cullen/Frost Bankers, Inc. Investor Relations

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See who's getting hired and promoted at Frost Bank, LifeBlue and more for the fourth week of October. Featured in The Dallas Morning News

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Work History

10-2020
Executive Vice President, Loan Operations Division Manager at Frost
1-2020 - 10-2020
VP - Commercial Banking - Money Movement Leader at Wells Fargo
3-2013 - 1-2020
VP - Commercial Loan Operations - Loan Administration Manager 5 at Wells Fargo
9-2010 - 3-2013
AVP - Home Mortgage - Loan Administration Manager 3 at Wells Fargo
7-1999 - 9-2010
Branch Manager - Wells Fargo Financial at Wells Fargo

Education

1995 - 1999
BBA from The University of Texas Permian Basin

More Information

Social Presence :

Prographics :

Exp : 26 Location : San Antonio, Texas, United States Job Level : Leadership Designation : Executive Vice President, Loan Operations Division Manager at Frost
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Insights For Selling To Jennifer

During A Call Or A Meeting

DO's

  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Be prepared for comments or questions that are critical of your product or your claims

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jennifer is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Jennifer

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Jennifer move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Jennifer take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Jennifer

Personality Compatibility


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