Jenny Tran

Sharpshooter
DISC Type : DC

Senior Enterprise Success Manager at Bentley Systems

Greater Sydney Area, Australia

Overview

A client growth and strategic pursuits leader with over eight years of customer success experience in major infrastructure programs. Jenny specializes in translating digital capabilities into practical outcomes for owners and delivery partners. Colleagues describe her as strategic, organized, and committed. She holds Masters degrees from The University of Sydney Business School.

Outside of her professional life, Jenny is passionate about youth leadership development, emphasizing empathy and responsibility. She values her cultural heritage, sharing insights on traditions like Tết (Lunar New Year). Jenny is a mother and celebrates her childs achievements, reflecting a strong family focus.

Unique fact: Jenny was a finalist in the Sydney Genesis startup pitch competition for her vision "Tourisi, " an app to seamlessly generate and book tailored tours.

Personality Overview

Thorough Evaluator

Rigorous & Demanding

Fast But Analytical

They like to act fast and expect others to do the same.  They respond well to strong and respectful communication. More than the product, they care about the effectiveness of the product.

Topics They Care About

Digital Enablement
Her specialty involves helping infrastructure clients translate digital capabilities into clear commercial and operational outcomes, supporting their growth and digital transformation.
Infrastructure Sustainability
Identifies as a "Sustainability Practitioner" and was a "Sustainability in Construction Changemaker" at the Sydney Build Expo, showing a commitment to sustainable infrastructure.
Enterprise Customer Success
Her career is centered around enterprise customer success, with a focus on client growth, strategic pursuits, and delivery alignment for complex programs.

Media Appearances

Jenny has no verified media appearances

Work History

4-2024 - 2-2026
Senior Enterprise Success Manager at Bentley Systems
9-2021 - 3-2024
Enterprise Success Manager at Bentley Systems
5-2021 - 9-2021
Customer Success Executive (Defense, Government, Legal, VC, Consulting & Life Science sectors) at GlobalData Plc
1-2020 - 5-2021
Customer Success Manager - Corporate (Tech & Innovation, Banking, Fintech and Wealth Insight) at GlobalData Plc
6-2018 - 1-2020
Client Services Manager at GlobalData Plc

Education

2015 - 2016
Master of Commerce from The University of Sydney Business School
2014 - 2015
Master of Supply Chain Management from The University of Sydney Business School

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Sydney Area, Australia Job Level : N/A Designation : Senior Enterprise Success Manager at Bentley Systems
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Insights For Selling To Jenny

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Be respectful but crisp
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Don't try too hard to forge relationships with them
  • Avoid being too verbose
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jenny is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Jenny

  • If they are not convinced, they will have no hesitation in telling you the same.

Insights For Deal Planning

    How fast (or slow) will Jenny move?

  • They can take decisions very fast if you manage to convince them.
  • Can Jenny take some risk or not?

  • The risks don’t matter much to them.

You And Jenny

Personality Compatibility


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