Jeremy A. in

Jeremy A.

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IT Support Technician Level 2 at Gap Inc / Sumeru Solutions at Gap Inc.
📍 San Francisco, California, United States

Jeremy is an IT Support Specialist with four years of experience providing end-user support in large enterprise environments like Gap Inc. , LVMH, and Salesforce. He is skilled in Level 2 onsite and remote assistance for both Windows and macOS users, and holds an Associates degree from City College of San Francisco.

He has supported a uniquely diverse range of users across corporate, retail, and government sectors, including a role with the City of Berkeley.

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Experience
4 Years
Current Role
IT Support Technician Level 2 at Gap Inc / Sumeru Solutions
Location
San Francisco, California, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jeremy cares about

End-User Enablement
As a member of the "GAP Employee Enablement team, " his entire career focuses on empowering corporate and field users through effective tech support and training.
Cross-Platform Support
He has consistently provided support for both Windows and macOS environments throughout his career at companies like Gap, LVMH, and Salesforce.
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Career

Work history

6-2021 - 4-2022
IT Support Technician Level 2 at Gap Inc / Sumeru Solutions
Gap Inc.
8-2018 - 12-2020
IT Desktop Support Specialist
LVMH Perfumes & Cosmetics
3-2018 - 6-2018
Information Systems Support Technician at City of Berkeley
City of Berkeley
6-2016 - 10-2016
Mobility Operations Specialist at MBO Partners / Salesforce
Salesforce
6-2015 - 5-2016
Desktop Support at Compucom / Salesforce
Salesforce
In the press

Media appearances

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Education
9-2014 - 12-2015
Associate's degree
City College of San Francisco
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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