Jeremy Faber

Enthusiast
DISC Type : i

Director, End-User Experience at BlueCross BlueShield of Tennessee

Greater Chattanooga, United States

Overview

A visionary IT leader with over a decade of experience, Jeremy Faber is the Director of End User Experience at BlueCross BlueShield of Tennessee. He specializes in delivering consumer-centric digital workspace services and holds a Citrix Certified Expert certification in Virtualization, complemented by his Computer Science education.

Personality Overview

Story Driven

Consensus Focused

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They agree with others often, so exercise caution when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

End User Experience
His current and past roles are centered on enhancing the digital workspace and overall user experience for the enterprise.
Virtualization Tech
He is a Citrix Certified Expert and has extensive experience designing and managing XenDesktop, XenApp, and VDI environments.
IT Project Management
His career progression from engineer to director highlights a strong focus on project leadership and enterprise-level deployments.

Media Appearances

Jeremy has no verified media appearances

Work History

5-2022
Director, End-User Experience at BlueCross BlueShield of Tennessee
12-2018 - 5-2022
Manager Client Engineering Services at BlueCross BlueShield of Tennessee
8-2011 - 12-2018
System Engineer 3 at BlueCross BlueShield of Tennessee
10-2010 - 2-2012
Consultant at ITXen, LLC
8-2008 - 6-2011
Exchange/System Engineer at Matrix

Education

2005 - 2008
Biblical Studies from Lee University
2001 - 2004
Computer Science from University of South Carolina

More Information

Social Presence :

Prographics :

Exp : 17 Location : Greater Chattanooga, United States Job Level : Mid-senior Designation : Director, End-User Experience at BlueCross BlueShield of Tennessee
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Insights For Selling To Jeremy

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jeremy is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Jeremy

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Jeremy move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Jeremy take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Jeremy

Personality Compatibility


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