Jeremy Hanson in

Jeremy Hanson

Energizer · DISC type I
Senior Operations Engineer at AAA Life Insurance Company
📍 Davisburg, Michigan, United States

Jeremy is an IT leader at AAA Life Insurance Company, currently serving as a ServiceNow Administrator. With a background that includes managing large customer care teams at Micro Focus and Compuware, he is described by colleagues as proactive, organized, and forward-looking. He holds a Bachelors degree from Baker College Business and Corporate Services.

He successfully managed his customer care team through the complex simultaneous acquisitions of Borland and Compuwares testing division by Micro Focus.

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Experience
28 Years
Current Role
Senior Operations Engineer
Job Level
Mid-senior
Location
Davisburg, Michigan, United States
Personality Overview

How Jeremy shows up

Informal
Big Picture Person
Relationship Oriented

Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are naturally enthusiastic, so take their promise with a pinch of salt. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Priorities

Topics Jeremy cares about

Customer Care
Managed a 23-person customer care team at Micro Focus and is consistently praised in recommendations for his strong customer support skills.
IT Operations
His career at AAA Life Insurance has progressed through key roles including IT Operations Manager and Senior Operations Engineer.
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Career

Work history

2017
Senior Operations Engineer
AAA Life Insurance Company
5-2011
IT Operations Manager
AAA Life Insurance Company
6-2009 - 3-2011
Senior Customer Care Manager
Micro Focus
1998 - 2009
Customer Care Manager
Compuware
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor
Baker College Business and Corporate Services
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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