Jeremy Rubell in

Jeremy Rubell

Galvanizer · DISC type Id
Director of Customer Operations at Madison Gas and Electric
📍 United States

Jeremy Rubell is the Director of Customer Operations at Madison Gas and Electric, bringing over 20 years of experience in the energy and utility industries. He specializes in customer strategy, operations, and technology, holding an MBA from American University and a PMP certification. Colleagues describe him as results-driven, professional, and a talented leader with excellent consultative skills.

There is no publicly available information regarding Jeremys personal life or hobbies.

His career is distinguished by holding program delivery roles on both the consulting/system integrator side and the utility client side.

Read the full overview →
Experience
18 Years
Current Role
Director of Customer Operations
Job Level
Mid-senior
Location
United States
Personality Overview

How Jeremy shows up

Pragmatic
Trusting
Persuader

They respond better to a combination of speed and relationship. They are more likely to be open to unproven but exciting technologies. They do not mind taking risks and can make hard decisions, if necessary.

Priorities

Topics Jeremy cares about

Utility Customer Experience
His career focuses on customer service functions in the utility sector, and he has posted about navigating customer experience disruption in the industry.
Large-Scale Program Management
A certified PMP, he has extensive experience managing multi-million dollar programs at PwC, Southern California Edison, and Madison Gas and Electric.
+5 more topics Login to view topics
Career

Work history

3-2024
Director of Customer Operations
Madison Gas and Electric
10-2018 - 3-2024
Managing Consultant
Peak19 Advisors LLC
1-2011 - 3-2018
Director, Advisory Services; Utility Industry - Customer Experience, Processes, and Technology
PwC
8-2009 - 1-2011
Project and Program Manager
Southern California Edison (SCE)
7-2006 - 8-2009
Project Manager
BearingPoint
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
MBA
American University
BS
American University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

More profiles

Discover additional public profiles from our index.

Ramjeet Jerrybandan
Ramjeet Jerrybandan
Executive Vice President and COO
Consolidated Water Co. Ltd.
 Connor Salley
Connor Salley
Special Projects Engineering Manager
WATT Fuel Cell
 Ryan McGrath
Ryan McGrath
Vice President of Digital Marketing
Northmarq
 Nicole Rosales
Nicole Rosales
Equipment Procurement Manager for Store Planning and Design
New Seasons Market
Unlock the full playbookSee exactly how to sell to Jeremy. Free, 10 seconds.